Advanced Analytics & Solutions Professional | Digital Transformation Specialist
As a seasoned analytics and solutions consultant with over 15 years of proven performance, willing to partner with organizations to build strategies for driving business growth initiatives. My approach centers on five key value drivers: reducing operational costs through process automation and workflow optimization, increasing revenue by identifying growth opportunities and optimizing customer targeting, enhancing visibility with executive dashboards and real-time reporting frameworks, designing scalable solutions that adapt to evolving business needs, and streamlining processes to eliminate inefficiencies and improve ROI. Whether you need Business Intelligence expertise, Workforce Management optimization, Data Engineering infrastructure, Business Analysis capabilities, or Software Development solutions, each specialized profile below demonstrates how my skills directly translate to bottom-line impact for your organization.
Specialized in Power BI, Tableau, and SQL with expertise in customer value management and developing automated reporting solutions for executive decision-making.
Strategic WFM leader with expertise managing global operations for 6,500+ agents. Proven track record in forecasting, capacity planning, and optimizing workforce efficiency.
Experienced in requirements gathering, process optimization, and stakeholder management. Skilled in translating business needs into actionable technical specifications.
Expert in building scalable data pipelines, ETL processes, and workflow automation. Strong background in database optimization and automated reporting systems.
Full-stack developer with experience in modern web technologies. Skilled in UI/UX design, database architecture, and managing full software development lifecycle.